Our community forum cannot handle any requests for returns, purchases, exchanges - please contact HP and speak with an agent. I believe the standard return for items purchased from HP is 30 days - policies may vary widely by region - please verify this is the case for your location. You can also contact HP for specific help (other than return). Thank you for participating in the HP Community Forum. We are a community of HPenthusiasts dedicated to supporting HP devices and technology. I have now been working on this problem ALL DAY without success. I had Level 2 support on the phone for over 2 hours. I subscribed to their support for two years at a cost of $300.00! And STILL I have the inability to print to my recently-purchased (last week), $113.00 HP OfficeJet 6978 printer! My latest action(s): remove (uninstall) all HP printer software and hardware.

(Re-)Install printer software suite from HP website. #COREL PAINTSHOP PRO 2018 MANUAL SOFTWARE# #COREL PAINTSHOP PRO 2018 MANUAL SOFTWARE#.

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